• "Quite simply, she is the best at what she does"

    Lynzi H, Experienced C-Suite Leader & Non-Executive Director

  • "Many people are who and where they are today as a result of her guidance and mentoring"

    Jo M, CEO & COO Office

  • "Christina is undoubtably the most passionate, thoughtful and above all creative customer and colleague experienced professional that I have encountered"

    Steve T, Digital Delivery Manager

  • Christina is a highly capable practitioner in the world of customer satisfaction surveys and, unlike many of the ‘off the shelf’ customer surveys, she works hard to understand your business prior to curating the questionnaire. As a result, the collected data becomes much more relevant and valuable and, I believe, you have a much better chance of affecting positive change in your business by making use of it

    Roger Walker, Chief Experience Officer - Experience Hampshire

  • It was a pleasure working with you Christina. With your help we gained a valuable insight into our clients’ needs and wants and hopefully we have put in place some improvements that will satisfy them. Highly recommend working with you 👏 👏

    Senior Partner, Legal Sector

  • I really enjoyed collaborating with you on our client satisfaction project, and I found the feedback we received to be very insightful. I’m excited about the improvements we have in the works to enhance our service even further. We truly appreciate all your help!

    Member of team - Legal Sector

  • Just brilliant...quite simply the best thing we have ever done since setting up our business.

    Business Owner - Hair & Beauty

  • It sounds so obvious, but taking the time to understand your business from the perspective of your customers was something we hadn’t considered before. I am so glad we did. Not only did we start to think differently about how we provide our service our wonderful customers, we were able to then ask questions to really help us truly understand what they loved and more importantly...I was beyond delighted with their positivity but almost every customer was able to suggest something to make us even better

    Business Owner - Automotive Sector

  • Working with Christina to map out our crew’s journey was a game-changer for our yacht’s reputation and onboard culture. She helped us understand every touchpoint in the crew experience from recruitment and onboarding to daily operations and development. By identifying key areas for improvement, we were able to make changes that enhanced communication, boosted morale and increased productivity and crew retention. We have not only created a more cohesive and motivated crew but we have also gained a strong reputation as the boat everyone wants to work with

    Leadership - Superyacht

  • We were facing significant challenges with our onboard culture which was affecting our crew morale and overall performance. Christina stepped in and immediately helped us gain a deep understanding of the issues at hand. She was able to identify the root cause of the negative culture and provide us with practical tools and strategies to resolve them. We have since seen a notable improvement in communication, teamwork and overall crew satisfaction.

    Interior Lead - Superyacht

  • The facilitation provided by Christina was nothing short of world-class. Their approach to employee journey mapping allowed us to go beyond the surface level insights of our employee survey. By taking the time to deeply understand the end-to-end employee experience, Christina uncovered invaluable information we wouldn’t have thought to ask for. This process bought a whole new dimension to our understanding, providing actionable insights that are essential for shaping a thriving workplace, It was an eye opening and highly beneficial experience for our organisation

    COO - Pharmaceutical Sector

  • Quite possibly the best workshop I have ever attended in my 30 years of working. I really appreciate the opportunity to provide this input as part of the group and I would like to recognise your very effective facilitation style.

    Participant at an Employee Experience Workshop - Pharmaceutical Sector

  • Christina has a great passion for what she does and the desire to help businesses improve how their staff feel which impacts positively on the customer. Christina is a great listener and this translates into energy and ideas to move forward. She is a true professional and will delicately steer the people and processes in the best possible direction

    Business Owner - Beauty Sector

  • Christina's method is unlike any other leadership training I have ever encountered. Her experience in the corporate world translates so perfectly into the world of yachting with a simple solution based framework. In this age, the operation of large yachts needs to have more focus on leadership training and support for those being promoted and Christina gives the tools which work time and time again. I cannot stress how much the simplicity of her techniques have transformed the way we operate as a vessel day to day

    Chief Steward, Superyacht